shipping & returns

SHIPPING
All orders are shipped via Australia Post using the Parcel Post service.
We offer FREE STANDARD SHIPPING for all orders over $100 within Australia.
A flat rate of $5 for Standard Shipping will be charged for orders under $100.
EXPRESS SHIPPING is available on Australian orders for a flat rate of $10.
Please note the delivery cost will not be added to your order until the final stages of checkout.
Please allow 1-2 days for your order to be processed.
Estimated delivery time is 3-5 business days, or 1-2 business days if you have selected Express Shipping. 
If you have not received your order within 7 business days of receiving your shipping confirmation please contact us at findingfithelabel@gmail.com. Please include your full name & order details so we can resolve the matter as soon as possible for you.
Please note processing & shipping may take longer during busy periods/public holidays.

INTERNATIONAL ORDERS
All international orders will be shipped via Australia Post with a flat rate shipping fee of $25-$30AU.
Tracking is available with all international orders.
Once your order has been processed you will be sent an email with your tracking number.
Please allow 10-15 business days to receive your order.
If you're unable to select delivery for your order please contact us via email to discuss shipping options - findingfithelabel@gmail.com

RETURNS
If you're unsatisfied with your purchase you're able to return items for a full refund (excluding postage costs) within 30 days of purchase.
Items must be returned in the original condition - unworn, unwashed and with all original tags attached. 
Please note that you will have to cover postage costs.
*There is no refund on sale items.
All items are thoroughly checked before they leave the warehouse. However in the unlikely event that the item you receive is faulty or is incorrect to the one you purchased, please contact us immediately and we will offer a full refund.
If you have any further questions please contact findingfithelabel@gmail.com